Let guests reach your hotel via SMS text—before, during, and after their stay. Cut down on repetitive calls and manual work by automating guest text messaging throughout the entire journey.
Landing Page
📲
Integrate with your PMS and collect guest information upon their booking.
💬
Schedule text messages from pre-arrival to post-stay, unique to each stay.
🤖
Segment guests, deliver SMS/email campaigns and analyze offers.
Hotel text messaging systems help cut staff workload by as much as 40%.
40
%
70% of guests consider chatbots useful for addressing basic questions.
70
%
Two-way hotel texting.
Engage guests through text, instead of clunky apps.
Drive revenue with SMS.
See which SMS offers drive bookings—with direct revenue attribution.
Automate text FAQs.
Reduce interruptions by automatically responding to FAQs from guests.
Guests love the option of texting us rather than having to call down to the front desk, and the personalized text message before arrival makes guests feel welcome.
Ryan Ledwith
Front Desk Supervisor
Santa Barbara Inn
Setup is going to be a breeze.
We integrate with software you’re already using. Seamlessly integrate your PMS into Akia to automate your guest journey.
