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Manage guest messaging with AI
Personalize and automate text messages throughout the guest journey.

Integrate with your PMS and schedule messages from pre-arrival to post-stay.
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See your guest messages from OTAs, social channels, text and email in one platform.
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Reduce front desk calls by using AI to answer common guest questions.
Rambla reduced fraudulent transactions from $10K to $0 using Akia.
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10
k
74% of travelers are interested in hotels using AI to deliver more relevant offers.
74
%
Prevent fraud before check-in.
Verify guest’s identity by capturing their ID and selfie before arrival.
More revenue with upsells.
Boost revenue with room upgrades and early check-in offers in your pre-arrival.
Cut paperwork and workload.
Create digital guidebooks and automatically update the guides for selected rooms.
Guests love the option of texting us rather than having to call down to the front desk, and the personalized text message before arrival makes guests feel welcome.
Ryan Ledwith
Front Desk Supervisor
Santa Barbara Inn
Setup is going to be a breeze.
We integrate with software you’re already using. Seamlessly integrate your PMS into Akia to automate your guest journey.
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