End repetitive phone calls, manual tasks, and disruptions by automating guest communications throughout the guest journey.
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Integrate with your PMS and collect guest information upon their booking.
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Schedule messages to send at the right time.
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Auto-respond to repetitive questions, minimizing disruptions.
Hotel messaging systems help cut staff workload by as much as 40%.
40
%
70% of guests consider chatbots useful for addressing basic questions.
70
%
Unify all your chats.
See your guest messages from OTAs, social channels, text and email in one platform.
Personalized journeys for each guest.
Schedule messages from pre-arrival to post-stay.
Take the load off your plate.
Reduce interruptions by automatically responding to FAQs from guests.
Guests love the option of texting us rather than having to call down to the front desk, and the personalized text message before arrival makes guests feel welcome.
Ryan Ledwith
Front Desk Supervisor
Santa Barbara Inn
Setup is going to be a breeze.
We integrate with software you’re already using. Seamlessly integrate your PMS into Akia to automate your guest journey.
